SwitchDD.co.uk – Privacy Policy

Last updated: 14/11/2025

This Privacy Policy explains how SwitchDD (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website SwitchDD.co.uk and our £1 Direct Debit service.
SwitchDD is operated by Kacper Walczynski t/a SwitchDD in the United Kingdom.

By using this Website, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following personal data when you use our Website or sign up for our subscription:

  • Name

  • Email address

  • Payment information (processed securely by Stripe – not stored by SwitchDD)

  • Technical information such as IP address and browser type

  • Usage data (pages visited, actions taken)

Providing your name, email, and payment details is necessary to create your subscription.

2. How We Use Your Data

We use your information to:

  • Create and manage your SwitchDD subscription

  • Process your monthly £1 payment via Stripe

  • Send service updates or important account notifications

  • Improve the Website and service performance

  • Provide customer support

  • Comply with legal obligations

We do not sell your information or share it for marketing purposes.

3. Legal Basis for Processing

Under the UK GDPR, we process your data using the following lawful bases:

  • Contract – to provide your subscription and payment services

  • Legitimate interest – to maintain and improve the Website

  • Consent – if you choose to join optional email updates

  • Legal obligation – where required by law

4. Sharing Your Data

We only share your personal data with trusted service providers when necessary:

Stripe (Payment Processor)

Stripe securely handles all Direct Debit details.
SwitchDD never sees or stores your bank account information.

Stripe privacy policy: https://stripe.com/gb/privacy

Website Hosting & Analytics Providers

Used to operate the Website safely and efficiently.

We do not share personal data with advertisers or unrelated third parties.

5. Data Storage & Security

We take the protection of your data seriously and use appropriate technical and organisational measures.

However, no internet transmission is completely secure, and you acknowledge that providing information is done at your own risk.

All subscription payment data is handled independently by Stripe, which uses industry-leading encryption and security standards.

6. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Object to certain processing

  • Restrict processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise any rights, contact us at hello@switchdd.co.uk.

7. Cookies

Our Website uses cookies to:

  • Ensure basic site functionality

  • Improve user experience

  • Track anonymous usage analytics

You can manage or block cookies through your browser settings.

A full cookie notice appears when you first visit the Website.

8. Data Retention

We keep your personal data only for as long as necessary:

  • Subscription information: kept while your account is active

  • Payment records: retained as required for accounting and legal purposes

  • Technical logs: retained for a limited period for security

You can request account deletion at any time.

9. Links to Other Websites

Our Website may include links to third-party sites.
We are not responsible for their content or privacy practices.
We recommend reviewing their policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on SwitchDD.co.uk.
Continued use of the Website means you accept the updated Policy.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

SwitchDD
8 Grainger Road
Southend-on-Sea, SS2 5BZ
Email: hello@switchdd.co.uk
Website: https://switchdd.co.uk